Beware of Microsoft Tech Support Employee Scam

Patch file photo.
Patch file photo.
By Bay City News—

The Napa County Sheriff's Office warned residents last week of a scam in which a caller claims to be a Microsoft tech support employee.

The caller, who is actually a hacker, gains the victim's trust and attempts to steal credit card numbers and other personal information from the victim, sheriff's officials said.

The impostor sometimes damages the victim's computer with viruses and spyware. The sheriff's office is advising residents that Microsoft does not make cold calls, and that they should hang up if they receive an unsolicited tech support call.

Anyone who may have fallen victim to such a scam is encouraged to call police.
BonV February 04, 2014 at 09:41 AM
I'm glad that the police want to get involved but I don't know what they can do as this guy is obviously located in India. This guy called my work, and even before I read this article I knew it was a scam. I told him that he must be mistaken as we all had Mac Books. He became so flustered and angry so maybe more people need to scam him?
Logans Runner February 04, 2014 at 10:10 AM
BonV, good for you! Glad all of you stayed safe.
Susan February 04, 2014 at 11:07 AM
We received that call and believed it to be a scam. We also received one from the US Dept of finance for the IRS. Geez these guys will try anything
V_Therese February 04, 2014 at 11:36 AM
Yes, I've had that scam call at least 3 times (probably more) over the past 2 years. I don't know if it's the same guy each time, but it is one with a heavy Indian accent. The first time I grilled him quite a bit about his credentials and how he got my phone number and stuff like that and he did get quite angry. At least I tied him up and kept him from calling a few others during that time! He finally got furious and hung up on me. The last couple of times, when he says, "I'm blah blah from Microsoft..." I just say, "No, you're not" and hang up.
Belle (Orchid Lady) February 04, 2014 at 04:37 PM
There's also a company calling claiming to represent PG&E saying "they can reduce my utility bills". I told them the first time that I was busy, and would call PG&E at a later time to find out about the program. The same number kept calling, every day at all hours of the day. I finally picked up again and this time the guy said "my average bill was $180 per month". I laughed and said "I don't know how you got my number, but that's incorrect. Please stop calling me", and hung up. Next day the same number calls, the person says the same thing, I tell them that I've already asked them to stop calling me. The guys says I've never asked him, and gives me the same quick wrong information, but this time he asks if I still live at a very old address I haven't lived at for over 10years! I said no, now can you please remove my numbers from your list. No more calls.
Belle (Orchid Lady) February 04, 2014 at 04:38 PM
I also got the Microsoft scam call. I told them I don't own a computer.


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