Community Corner

Outages Ground American Airlines Fleet

The company reports computer network outages as the cause of the grounded airplanes.

Anyone traveling on American Airlines may need to make alternate plans.

The airline has grounded all of its flights because of outages it has been experiencing within its computer network system.

American Airlines is offering to change the flight reservations for travelers with flexible schedules free of cost. But for those with more rigid travel plans, the airline is offering full refunds.

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The airline hopes to resolve the issue quickly, and is planning to issue an update this afternoon.

Here is a statement from American Airline’s website:

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American's network system is experiencing intermittent outages. At this time, we are holding all flights on the ground until later this afternoon, when we will provide another update. We are working to resolve this issue as quickly as we can, and we apologize to our customers for this inconvenience.

If your travel plans are flexible, there will be no charge if you would like to change your reservation and we will provide full refunds if your travel plans are not flexible. However, we are unable to make changes to current travel plans until we have resolved this issue.

We will provide another update as soon as we have more information.

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